Managed Services

We keep your platforms healthy, secure and on

24/7 SRE, monitoring and proactive support for mission-critical systems. We own the reliability of your platform so your team can focus on building — backed by clear SLAs.

24/7 NOC & SRE SLA-backed Proactive monitoring
Operations Dashboard
99.98%
Uptime (30d)
8m
Avg MTTR
24/7
Coverage
Service health · last 24hall systems go
API gateway · healthy 12ms
Payments service · healthy 28ms
Batch worker · scaling auto
Why it matters

Building is hard. Running it reliably is harder.

Most teams can ship a platform — but keeping it fast, secure and available at 3am is a different discipline that pulls focus from the roadmap.

Braindoos becomes your operations team. We run your production systems with SRE rigor — monitoring, on-call, incident response and continuous hardening — under SLAs you can take to the board. You build; we keep it on.

0.98%
Managed uptime
0%
Fewer incidents
0 min
Avg MTTR
Operations Coverage
Monitoring & Alerting

Golden signals, smart alerts, dashboards

24/7
Incident Response

On-call, runbooks & postmortems

8m MTTR
Security & Patching

Continuous hardening & compliance

SOC 2
Cost & Capacity

Right-sizing & capacity planning

FinOps
What we deliver

Managed operations, end to end

An extension of your team that owns reliability, security and performance around the clock.

24/7 Monitoring

Always-on monitoring of golden signals with intelligent alerting that surfaces real issues, not noise.

DashboardsSLOsAlerting

Incident Response

Follow-the-sun on-call with clear runbooks, fast escalation and blameless postmortems that prevent repeats.

On-callRunbooksPostmortems

SRE & Reliability

Error budgets, SLOs and reliability engineering that turn uptime from a hope into an engineered guarantee.

Error budgetsChaos testingCapacity

Security & Patching

Continuous vulnerability management, patching and hardening that keeps your compliance posture audit-ready.

PatchingVuln mgmtCompliance

Backup & DR

Tested backups and disaster-recovery runbooks so a bad day stays a non-event, with defined RPO and RTO.

BackupsDR drillsRPO / RTO

Cost & Capacity

Ongoing FinOps and capacity planning that keep performance high and cloud spend predictable as you grow.

FinOpsForecastingRight-sizing
How onboarding works

From handover to fully managed in weeks

PHASE 01

Discover

Audit your systems, SLAs, risks and current operational gaps.

  • System inventory
  • Risk assessment
  • SLA definition
PHASE 02

Onboard

Instrument monitoring, write runbooks and set up on-call & escalation.

  • Monitoring setup
  • Runbooks
  • On-call rotation
PHASE 03

Operate

Run production 24/7 with proactive monitoring and fast incident response.

  • 24/7 coverage
  • Incident handling
  • Patching & backups
PHASE 04

Improve

Drive reliability up and cost down with reviews and continuous hardening.

  • Reliability reviews
  • Cost optimization
  • Continuous hardening
The payoff

Reliability you can take to the board

0.98%

SLA-backed uptime

Availability commitments in writing, met by engineered reliability practices.

0%

Fewer incidents

Proactive monitoring and hardening prevent issues before they reach users.

0 min

Fast recovery

Runbooks and on-call rigor keep mean time to recovery in single-digit minutes.

0%

Team focus regained

Your engineers stop firefighting and return to building the roadmap.

0%

Lower run cost

Ongoing FinOps keeps spend efficient as your platform scales.

0/7

Always covered

Follow-the-sun coverage means someone is always watching your systems.

Proof

Enterprise-grade reliability for national telehealth

HEALTHCARE · MANAGED SRE
"Braindoos became our ops team overnight. Incidents dropped 70% and our engineers finally got their roadmap back."
TC T. ChenVP Engineering, Carewave
0.98%
Uptime
0%
Fewer incidents
0 min
Avg MTTR
0/7
Coverage
Hand off the pager

Let us run it, so you can build it

Tell us about your production systems and SLAs. We'll show you exactly how we'd take operations off your plate — reliably and transparently.

Operations assessment SLA-backed delivery No obligation